Frequently Asked Questions

You can book directly through our website using the booking form, or contact us via WhatsApp for instant confirmation. We recommend booking at least 24 hours in advance, especially during peak season (November to March).

Yes, we offer free cancellation up to 24 hours before your tour. Changes to dates or tour types can be made anytime before the tour. Simply contact us via WhatsApp or email to make changes.

No advance payment is required. You pay your driver directly at the end of the tour in US dollars or Cambodian riel. We accept cash only — ATMs are widely available in Siem Reap.

For airport transfers, we monitor flight arrivals and adjust pickup times automatically. There is no extra charge for flight delays. Your driver will be waiting when you arrive.

Absolutely! For groups of 3 or more, we can arrange a car or minivan instead of a tuk tuk. Contact us with your group size and we will provide a custom quote.

The Small Circuit (Petit Circuit) covers the main temples closest to Angkor Wat including Bayon, Ta Prohm, and Angkor Thom — ideal for first-time visitors. The Grand Circuit (Grand Tour) visits the outer temples like Preah Khan, Neak Pean, and Pre Rup, which are less crowded and equally stunning.

A sunrise tour takes about 5-6 hours (4:30 AM - 10:30 AM). A full day tour runs approximately 8-9 hours. We always adjust the pace to your preferences — some visitors like to spend more time at certain temples.

Yes! All our tours are private and flexible. You can add or skip temples, spend more time at your favorites, or combine elements from different tours. Just let your driver know your preferences.

We provide transportation with an English-speaking driver who can share basic information about the temples. For in-depth historical commentary, we can arrange a licensed tour guide for an additional fee (typically $35-45/day).

Tours operate rain or shine. Our tuk tuks have rain covers to keep you dry. Rainy days can actually be beautiful for photography with fewer crowds and dramatic skies. We provide ponchos if needed.

Yes! Our tuk tuks have cushioned seats and shade canopies. For longer journeys to outer temples like Beng Mealea or Koh Ker, we recommend upgrading to an air-conditioned car for comfort.

The Angkor Pass costs $37 for 1 day, $62 for 3 days (usable within 10 days), or $72 for 7 days (usable within a month). You can purchase tickets online at the official ticket website or at the ticket office. The pass is NOT included in our tour prices.

You must cover your shoulders and knees when visiting temples. T-shirts and pants or long skirts are fine. Avoid tank tops, short skirts, and shorts above the knee. Some temples like Angkor Wat enforce this strictly at the upper levels.

The best months are November to February when the weather is cooler and dry. For sunrise, aim for the equinox months (March and September) when the sun rises directly behind the central tower. Early morning and late afternoon offer the best light and smaller crowds.

The ground-level areas of most temples are accessible, but many have steep stairs. Angkor Wat, Bayon, and Ta Prohm are the most accessible. We can plan a route that minimizes climbing. Please let us know about any mobility needs when booking.

We recommend bringing sunscreen, a hat, comfortable walking shoes, a refillable water bottle, insect repellent, and a camera. We provide cold water and towels, but extra water is always a good idea during hot months.

Yes, tuk tuks are the most popular and traditional way to explore the temples. Our drivers are experienced, licensed, and prioritize your safety. Tuk tuks travel at moderate speeds on well-maintained temple roads.

US dollars are widely accepted in Siem Reap. We accept payment in USD. ATMs dispensing USD are available throughout the city. Cambodian riel is used for small purchases under $1.

Yes, we provide free pickup and drop-off at any hotel, guesthouse, or Airbnb in the Siem Reap city area. For accommodations outside the city center, please let us know the location when booking.

Most nationalities can get a visa on arrival at the airport ($30 for a tourist visa) or apply for an e-visa online in advance. ASEAN nationals may not need a visa. Check the official Cambodia e-visa website for your nationality.

Our tuk tuk prices are per vehicle, not per person. A standard tuk tuk comfortably seats 2-3 passengers. This makes it excellent value — the price is the same whether you are traveling solo or as a couple.

No, the Angkor Pass is purchased separately. Our tour price covers transportation, driver service, cold water, and towels. This is standard practice for all tour operators in Siem Reap.

Our sunrise tour price includes the early morning pickup. There are no hidden surcharges for early starts. The price you see on our website is the price you pay.

Tipping is not required but is greatly appreciated. A typical tip is $3-5 for a half-day tour or $5-10 for a full day tour. Your generosity directly supports local families.